Company Details
Furlivopets™ is operated by Hangzhou Ledu Network Technology Co., Ltd.
Wulin Subdistrict, Gongshu District,
Hangzhou, Zhejiang Province, China
Let’s keep in touch.
Have a question about a product, need an update on your purchase, or want help after delivery? Our team is here for you and your pets.
Reach our team
Choose the contact method that works for you. We review messages during our customer service hours.
Send us your question, order details, or feedback.
service@furlivopets.com ↗Phone
Call our support team during the hours shown below.
+86 157 9495 1847 ↗Business address
Room 208-1, Xianlin Fuzuo, No. 60 Zhongshan North Road, Wulin Subdistrict, Gongshu District, Hangzhou, Zhejiang Province, China.
Customer service hours
Messages received outside these hours will be reviewed during the next service period.
Tell us a little about your request.
A few details help us find the right answer for you and your companion.
About an existing order
Please include:
- Your order number
- The email address used at checkout
- A short description of your question
- Photos, if they help explain an item or delivery issue
Choosing a pet essential
Let us know the product you’re considering, your pet’s species, and any relevant size or habitat details. This helps us provide more useful product guidance for familiar companions and exotic pets alike.