Business Information
The company and support team behind Furlivopets™.
Wulin Subdistrict, Gongshu District,
Hangzhou, Zhejiang Province, China
Payment Options
Finding the right essentials for your pet should feel easy from browsing to checkout. This page explains how payments work when you shop with Furlivopets™.
Choose from the options available to you.
The payment methods available for your order are displayed during checkout. Options may vary based on your location, device, order, and the payment services currently enabled for our store. Please review the options shown before completing your purchase.
Ways to pay for pet essentials
Select any eligible option displayed on the payment step of checkout.
Credit & Debit Cards
If card payment is available, enter your card details in the checkout form and follow any verification steps requested by your bank or payment provider.
Supported card brands appear at checkout.Digital Wallets
If an eligible digital wallet appears, you may use it to complete payment on a compatible device. Availability depends on the wallet and checkout settings.
Choose a wallet only when its button is shown.Other Checkout Options
Other payment services may appear for eligible customers. If you select one, follow its on-screen instructions to authorize your payment.
The checkout page shows the current options.From cart to confirmed order
Review your cart
Check your pet products, quantities, and delivery details.
Check the total
Review the currency, shipping charges, taxes, and final amount shown before payment.
Select a payment method
Choose an available option and complete any required authorization.
Look for confirmation
After your order is placed successfully, review the confirmation details provided at checkout or by email.
Know your total before paying
The checkout page displays the currency and total applicable to your order before you submit payment. If your bank account uses a different currency, your card issuer or payment provider may apply its own exchange rate or conversion fee.
Any shipping charges and applicable taxes collected at checkout will be shown as part of your order total.
A protected checkout experience
Payments are handled through the payment services available at checkout. Depending on the method you choose, you may be asked to confirm the transaction through your bank, wallet, or payment provider.
For your security, please complete payments through the official Furlivopets™ checkout. Our support team will never ask you to send your full card number or security code by email or phone.
If a payment does not go through
A declined payment does not always mean there is a problem with your card. Try these steps before placing another order.
Check your information
Confirm the card number, expiration date, billing address, and any other requested details.
Complete the security step
Approve any verification prompt sent by your bank or payment provider.
Ask your provider
Your bank or payment provider can explain a decline or a pending authorization.
Contact us if needed
Share your order email and a description of the issue. Do not send complete card details.
Questions after checkout?
If a refund is approved under our Return & Refund Policy, it is generally issued to the original payment method. The time it takes to appear in your account can depend on your bank or payment provider.
If you notice a payment issue or have a billing question, contact us with your order number and the email address used at checkout. Please do not include your full card number or card security code.
Need help with payment?
Our team can help with questions about checkout, order confirmation, and billing.